Thank you for shopping with NatousHerbs LLC.
eligible feel free to send us an email at ( Natousherbsllc@gmail.com ) .
placing them, As we will ship to the address you enter into the system**
Business hours are Tuesday-Friday, 2:30 Pm to 8 pm EST.
Due to the unique nature of this business and related matters of hygiene and public safety, we cannot allow any items to be REFUNDED.
All products after use. All products were opened. All products without original packing.
receipt by return team and a Store Credit will be processed.
All orders placed are final sale.
your order or incorrect product, please contact customer service via email at ( Natousherbsllc@gmail.com ) .
If your package has been confirmed by our courier UPS or USPS delivered
and you did not receive any goods please contact us ASAP via email firstname.lastname@example.org
Once we file a claim with our courier , UPS or USPS will investigate to ensure it was not accidentally scanned into wrong mailbox . If you decide to file a claim through Paypal your tracking number is
automatically uploaded in our system which will notify Paypal that your order was shipped/verify that your package was delivered. The only time that we will issue a store credit is when tracking confirms that the package was lost DURING TRANSIT / Open while in transit and not for any packages that states DELIVERED in mailbox/porch/reception etc. If your package is returned to sender due to an insufficient address or any reason at all, you will also be issued a store credit.